Got a question? We’re available 6 days a week and happy to assist with any queries you may have! Whether you need to return a product or have a question, we’re here to help!

In addition to filling out our contact form, you can reach us in various ways, see below:

Company Information :

Company Name: Made by Jess LTD
Company number: 11386059
Business Address: 40 Milton Close, Henley-On-Thames, England, RG9 1UJ

Warehouse Address: Flat 8B, 27 Tai Nan Street, Sham Shui Po, Kowloon, Hong Kong

Email: support@madebyjessica.store
Customer Service Hours (UK Time / GMT or BST):
Mon–Fri: 09:30–18:00
Sat: 12:00–17:00
Sun: Closed

Response Time Goal: within 24 hours.